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What is User Persona and Its Importance in Product Development.
Customer Services

What is User Persona and Its Importance in Product Development.

Posted on June 18, 2021May 15, 2023 by KalamTime Team

What Is A Persona? In product management, a persona is a profile of a product’s common client or user. Personas are used to help a…

How NPS has Improved Customer Management for Businesses
Customer Services

How NPS has Improved Customer Management for Businesses

Posted on June 11, 2021June 24, 2021 by KalamTime Team

What is NPS? A NPS is a technique for using a single overview question to measure consumer loyalty to a product. Organizations can convey this…

“What is User Experience” and Why this is Crucial to Your Business.
Customer Services

“What is User Experience” and Why this is Crucial to Your Business.

Posted on June 2, 2021June 2, 2021 by KalamTime Team

There are many factors that affect one’s business. Some include target market, economic condition, etc. One of the major factors that influence success is user…

Awesome Customer Service Tips to Enhance Your Business Efficiency
Customer Services

Awesome Customer Service Tips to Enhance Your Business Efficiency

Posted on April 9, 2021April 9, 2021 by KalamTime Team

Clients are the center of each business and should consistently be your main concern. You should keep on searching for customer service tips for the…

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